Goodbye Claims Chaos
Doula Billing is a simplified, tech-based billing partner that gets doulas paid by Medicaid and insurance — so you can spend your energy on the families you support, not on claim forms.
Here's how →Get Started Today!
Whether you are a new birth doula taking your first Medicaid client or a collective with a full roster of birth and postpartum doulas, we handle enrollment, claims, denials and payer relationships — so more families can afford you, and you get paid for the care you give.
Learn how Doula Billing can help you accept Medicaid and insurance, get enrolled with the plans your clients carry, and shorten the time between the birth and your payment.
Here →About Our Staff
COO
Lexa has a vast knowledge of the different insurance policies and Medicaid programs available to doulas and how they operate. Lexa holds a B.A. from The New School and an M.A. and M.P.A. Certificate from Villanova University. An efficiency expert, Lexa has set up Doula Billing to both assist doula practices with billing and offload the administrative work each doula typically has to do alone.
More Information →
VP of Sales and Billing
Lindsey holds a B.S. in Communications from the University of New Hampshire and an A.A. in Business Management. She plays a key role in managing client accounts, streamlining billing processes, and overseeing credentialing, contracting and insurance denials. With a healthcare career that began in 2009, Lindsey is known for skillfully navigating complex insurance issues while advocating for doulas and the families they serve.
More Information →
CMO
Brianna holds a B.F.A. from the Parsons School of Design. Formerly, Brianna was an accessories and 3D designer at a private label leather company where she managed accounts for Fortune 500 retail clients. Brianna oversees marketing and outreach.
More Information →Our Approach
01
We get birth, postpartum and full-spectrum doulas enrolled with state Medicaid, the managed care plans in your area and commercial insurers — so expecting families can use the coverage they already have to hire you.
Learn More →02
Prenatal visits, labor and delivery support and postpartum visits each go out correctly coded and on time. Our transparent workflow lets you track every claim in real time, not just in a monthly statement.
Learn More →03
Births don't keep office hours, and neither do your questions. Our reps are available by email, text or phone from 10:00 a.m. to 10:00 p.m. EST. We aim to submit claims within 48 hours and post payments weekly.
Learn More →04
Your ideas are the most important piece of the system. Whether you are supporting your first family or growing a doula collective, we are here to support and strategize.
Learn More →No Add-Ons, No Surprises
One percentage-based fee covers the full cycle — from the first prenatal visit you bill to the last dollar collected after the postpartum period.
The Doula Community
Join a live chat room of doulas from across the country. Swap notes on your state's Medicaid benefit, ask how others got enrolled with a plan, share what's working in your practice, and lean on each other after a long birth.
Contact Doula Billing
Tell us where your revenue is getting stuck — Medicaid enrollment, plans that won't return your calls, claims denied after the birth or families who can't afford to pay out of pocket — and we'll walk you through exactly how we'd handle it.
More Information
Doula Billing will have an exclusive agreement with the Tax ID or Social Security number you sign up with. This means you are still allowed to bill through other companies — a collective or agency you attend births for, for example — using their Tax ID.
Yes. A growing number of state Medicaid programs now cover doula care, and most of them deliver it through managed care plans. We handle your enrollment with the state and each plan, then bill your prenatal, labor and postpartum visits under that state's rules.
Yes. You can complete some or all of your credentialing through a different avenue and still use our company for billing services. We are happy to help facilitate that process.
Often, yes — but it depends on the payer and the state. Some Medicaid programs require state doula certification or registry enrollment, while others accept recognized training organizations. Tell us your credentials and where you practice, and we'll map out exactly what you need.
There is no monthly retainer and no required recurring charge. Claims management is billed as a percentage of what we actually collect for you, so a quiet month between due dates costs you nothing. A few optional services are billed monthly, but only if you choose them. See the full fee schedule.
